Policy


Appointments

We strongly recommend that you schedule Fine Beauty services in advance to secure the time that is most
convenient for you. Walk ins and same day appointments are always welcome, based upon availability.


Late Arrivals

Please arrive at least 5 minutes prior to your scheduled appointment. Sometimes circumstances
prevent a person from arriving on time. Please keep in mind that arriving late may require us to
shorten the length of your treatment in respect to the other clients scheduled appointments.


Cancellations

Your Fine Beauty services are reserved especially for you. We value your business and ask that you respect
our scheduling. Should you need to cancel or reschedule your appointment, please notify us as soon as you can,
preferably one day in advance and at the very least 2 hours in advance to allow others to book their appointments.


Gift Vouchers

We offer a gift voucher service in the salon, where you can buy gift vouchers for your chosen amount
or to the value of a specific treatment, which can be used in the salon anytime. This gives you the
freedom to pick a specific treatment for that special person, or you can leave the choice up to
the lucky recipient. Gift vouchers are non refundable and cannot be replaced if you lose them.


Loyalty Card

The Fine Beauty loyalty card scheme is a simply free scheme that rewards clients for their continued support
and repeat salon visits. By collecting a series of stamps, 7 in total with 1 stamp being given after each salon visit
you will qualify for the same treatment absolutely free. Pick up your loyalty card in the salon next time you visit us.


Refreshments

Mineral water, tea, coffee and biscuits will be complimentary with every appointment.